Fast-food Drive-thrus Are Getting Slower

“We have effectively managed our finances. This is the reason we are in a position to implement social welfare schemes. With food security, not just families living under poverty line, but poor families of above poverty line (APL) too will be benefitted,” said Gehlot. The state has been allotted 2, 32,000 metric tonnes of foodgrains for October by the Centre for distribution to the identified beneficiaries through the targeted public distribution system (TPDS). As per the provisions of the Act, beneficiaries will be entitled to receive 5 kg of wheat per person per month at the cost of Rs 2 per kg. Rice will be provided in Rs 3 per kg while thick grain will cost Rs 1 per kg. Minister for food and civil supplies Parsadi Lal Meena, however, admitted that October 2 launching was more of symbolic and the actual implementation would begin only from October 20. “All our TPDS shops at panchayat and block level will start distributing the foodgrains in a full-fledged manner from October 20.” “All the district collectors have been instructed to distribute the coupons to the beneficiaries for October latest by the 20th. Also our share approved by the Union government will reach us in next few days. Therefore, the full roll-out will start only after mid-October,” said Meena. While addressing a gathering at Nagaur, Gehlot reiterated the government’s intention to also guarantee a shelter to each family in the state.

Consumers Buying More Specialty Food, Survey Says

Fast food’s ongoing market-share battle is forcing big chains to roll out more premium and more complex products more often. “The operational pressures to assemble those items are slowing down the drive-thru,” says Sam Oches, editor of QSR. For example, Taco Bell told QSR that its Cantina Bell bowls sometimes have up to 12 ingredients which are much more complex to assemble than, say, a Doritos Locos Taco. There’s another factor at work, too: accuracy. “The one thing that angers a customer most is to not get the right food,” says Oches. “It’s possible to be too fast.” Consumers get so upset when they find the wrong kind of burger or the wrong toppings in their bags, that many fast-food sellers are either slowing down the process or adding additional order-accuracy checks to assure correct orders. Some chains are “doubling down” on order accuracy, says Oches. “Customers will be patient if you give them hot, accurate orders,” says Oches. Even then, 2013 has not been the industry’s best year in order accuracy, either. Order accuracy for drive-thru meals for the industry was at 87.2% this year vs. 88.8% last year. The chain ranking highest in accuracy: Chick-fil-A at 91.6%. The lowest was Burger King at 82.3%.

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“Specialty food has become part of the daily diet for a majority of Americans.” The findings are based on an online survey conducted by Mintel International in August 2013 of 1,486 adults age 18 and older who purchase specialty foods. The results are published in the October issue of Specialty Food Magazine . Specialty foods were defined as foods of premium quality, that are often made by small or local manufacturers, have ethnic or exotic flavors and are foods that are distinctive. Some 43 percent of specialty food consumers use their mobile phones to buy food, and nearly half buy foods with locally-grown ingredients. Genetically modified organisms are emerging as a hot topic for specialty food consumers, who are four times more likely to seek out non GMO foods than are non-specialty food consumers, the survey found. Specialty food consumers tend to be young, affluent, and live in the West or Northeast. Men are almost as likely to make purchases as women, with 74 percent of men and 75 percent of women reporting buying specialty foods. For the second year, the top five categories consumers say they buy are chocolate, olive oil and other specialty oils, cheese, yogurt and kefir, and coffee. Salty snacks have jumped from ninth to sixth place among most purchased specialty foods. Here are more highlights from the report: Nearly three-quarters of U.S. consumers purchase specialty foods. Consumers age 18 24 are most likely to purchase, at 82 percent. Taste, quality, and impulse purchases are the top three reasons consumers opt for specialty food.